Numerous users of Ricoh printer are experiencing the issue of being offline even if its connection is actually set as online. This can be quite annoying problem particularly when you know that there is not any technical error. But, your Ricoh printer can remain offline because of several reasons, which can comprise both hardware and software issues. Hence, you can’t resolve Ricoh Printer Offline Error without applying a few technical troubleshooting.
If you wish to know why your Ricoh device is not showing its status as online, keep reading this blog. Here, you can also learn some of the best feasible solutions to make your Ricoh printer online.
In order to decide the right solution to fix this error, you must know why it’s occurring. Thus, let’s discuss a few points to know why your printer is showing as offline.
Causes why your Ricoh Printer is Showing Offline Error
If somehow, the user requests for printer status details from SNMP instead of WMI protocol, it can show it as offline. This can generally happen since communication from SNMP is not always right. Hence, it can show incorrect printer status and turn online into offline mode.
In case, you have connected your Ricoh printer to a network, which is not similar as your PC, it can give this error.
Frequently, the feature of ‘Use Printer Offline’ can be ‘ON’ for your printer with or without your knowledge. Thus, if this type of mistake is done, it can lead to showing your Ricoh printer’s status as offline.
Simple Solutions to resolve Ricoh Printer Offline Error
If you wish to know how to fix Ricoh printer offline error, then read the below section.
Solution 1: Restart Printer and resolve Connectivity Issues
Initially, restart your Ricoh printer by pressing and holding the power button. After that, switch on the device after 50–60 seconds and check for loose cable connections to your printer. You require to survey the wiring from router, modem and even from PC to confirm that the connection is alright.
Moreover, if you are using SNMP protocol instead of WMI, you can click on your printer’s general configuration. After that, choose the ‘General’ tab and change the status detecting method from SNMP to the only WMI.
Solution 2: Confirm the Status of your Ricoh Printer
In case your device is offline because of wrong tab selection, apply these steps. Thus, initially, click on Windows Settings, if you are connecting Ricoh printer to your Windows PC. Then, visit ‘Devices’ and open the tab for ‘Printers & Scanners’.
Then, navigate to the section of ‘Open queue’ in your printer and remove the tick from the option of ‘Use Printer Offline’. Perhaps disabling this checkbox will be able to resolve Ricoh printer offline error.
Solution 3: Restart the Service of Print Spooler
If the above solutions don’t work, then restart your Print Spooler service on Windows. To do this, open Windows Services by entering ‘services.msc’ in the Run dialog box (Win+R). Then, find the ‘Print Spooler’ service and right-click on it.
In case this feature is now stopped, tap on ‘Start’ from the drop-down menu. If it is running already, you can restart the spooler service for your Ricoh printer to bring it online.
Contact Professionals of PC Solution for Ricoh Printer Support:
We wish that the methods covered in this article is enough to resolve Ricoh printer offline error. In case it doesn’t resolve the error, you can take assistance from Ricoh Customer Support professionals at PC Solution. The professionals will guide you step by step solutions to eradicate error code easily.